About seQuraseQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel.We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.About the roleOptiQa is the market leader in eyewear subscriptions.
We enable eyewear retailers to offer subscription services to their customers by providing expertise, technology and financing services.
Working with some of the leading players in the industry worldwide, we have built a proven solution to significantly increase order values, decrease purchase intervals and significantly lower customer acquisition costs.As a Customer Success/Project Manager, you will be the driving force behind the successful launch of our clients' new subscription business, working side-by-side with the Country Manager of OptiQa Spain.
Your mission is to bring our clients' visions to life by seamlessly coordinating all operational elements and aligning key internal and external teams for a fast and impactful client go-live.What challenges you'll be solvingClient Relationship Management: Take ownership of new client relationships from contract signature, acting as their trusted guide and dedicated launch partner throughout the implementation journey.Launch Coordination: Prepare the client's central organization and OptiQa's teams for a smooth and rapid launch.Toolkit Development: Help shape OptiQa's future by building our customer implementation toolkit.Training and Support: Assist opticians and store managers through the training journey during your first 6-12 months.What we offerWe have a strong and sustainable foundation, where we provide a secure and reliable workplace.
You have the freedom and trust to make the best contribution possible.One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values.
With us, you will have challenging projects to work on and push your skills and knowledge.23 vacation days + 2 days of free disposal per year.Professional development that includes access to a language learning platform.Flexible compensation plan for transportation, restaurants, and kindergarten.Health insurance discounts.Urban mobility by using your own bike.Monthly credit for using our smart fridges to access healthy snacks.Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness).What you'll need3-5 years in strategy or business consulting, with a proven track record in project definition, implementation, and management.Strong analytical skills to assess client needs and align project objectives.Expertise in coordinating cross-functional teams.Excellent organizational skills, with the ability to manage multiple tasks simultaneously.A strong focus on achieving project goals and meeting client expectations.Experience in the optics industry is preferred, but we also welcome retail professionals.Native Spanish speaker, fluent in English.We kindly ask that you submit your CV in English .We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics.Do you want to be part of the change?
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