Customer Representative (Norwegian-speaking) - On-Site SP02Publicada: 13.11.2024. Actual hasta: 28.11.2024Location: MálagaSalary: A convenirSummary InformationPuesto: Customer Representative (Norwegian-speaking) - On-Site SP02Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: ConcentrixDescriptionExperience the power of a game-changing career. As a Customer Service Representative in Malaga (on-site), you will be part of our innovative and growing team in the satellite television provider industry.What You Will DoIn this role, you will:Answer questions and help eCommerce customers by phone and chat with relevant actions related to online orders and deliveries.Handle calls that are not answered by stores and submit customer inquiries via CRM systems.Focus on providing good customer experiences in every contact, emphasizing continuous improvement of customer satisfaction.Follow the processes and procedures created for the project.Opportunity to handle inquiries via social media and email in the future.Be on site in a timely manner, ready to start work at the agreed time.Work together as a group and achieve set goals.Your QualificationsWe embrace our game-changers with open arms. You should be:Bilingual or proficient in Norwegian with advanced English.Adaptable, customer-focused, and able to learn tasks and processes.Energetic with well-developed communication skills.Possess excellent time management skills.Have good computer skills, knowledge, and experience of Microsoft and the Internet.Don't meet every requirement? No worries. We encourage you to apply even if you feel you don't check every box.What's in it for YouWe offer benefits that help support your unique lifestyle:Full-time 39 hours/week permanent contract: Mon - Fri 08:00 - 18:00.Competitive salary conditions.Central location in Malaga.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project.Career development programs, specialized courses.At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If this feels like the perfect next step in your career journey, we want to hear from you.Concentrix is an equal opportunity employer, committed to creating a diverse and inclusive workplace.
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