Join Us in Sunny Lisbon as a German-Speaking Customer Experience Specialist!
About the Role:
Are you fluent in German and passionate about providing stellar customer service? We're expanding our vibrant team in Malaga/Torremolinos, Spain and we want you! If you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is your chance to shine.
Your Mission:
Be the First Point of Contact: Engage with our customers through phone, email, chat, and social media. You're the voice and heart of our brand!
Solve and Delight: You'll be solving problems, offering solutions, and making our customers feel valued and understood.
Teamwork Makes the Dream Work: Collaborate closely with our fantastic team, including Team Leaders, Managers, and our Customer Success Team.
Juggle and Excel: You'll balance multiple projects with ease and manage different timelines like a pro.
What's in It for You:
A Dream Location: Enjoy working in beautiful Malaga or Lisbon, cities that combine great weather, culture, and the buzz of city life.
Competitive Perks: Attractive salary and opportunities for career progression.
Learn and Grow: We provide training to help you become the best in your role and grow within the company.
Rotating Working Hours: We know life isn't all about work, so enjoy the flexibility of our rotating schedule.
What We're Looking For:
Multilingual Superstar: Fluent in German and English. Bonus points if you speak another language!
Experience Counts: Ideally, you have at least a year of experience in a Contact Center or Customer Service role.
Tech-Friendly: Comfortable with Microsoft 365 and excited about cars and electric vehicles.
The Ultimate Team Player: Energetic, assertive, and ready to thrive in a fast-paced environment.
EVA Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.
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