UNYQ: Human centered design is at the core of our company.
We are the leader in digitized custom prosthetic wears.
We work closely with prosthetists and clinics to provide state of the art digital tools and innovative options for their users.
We are revolutionizing our industry.
Come join us!
The Customer Experience (CE) Role: Responsible for managing all areas of customer service.
This includes being the main point of contact for all customers in a defined region and working closely with the sales team.
The "CE" will also work cross-functionally with all departments including (but not limited to) sales, design, operations, and accounting.
CE's key objective: Confirm and approve the photos and measurements that come in with every custom order.
This is to be completed individually and with assistance from the design team.
Tareas ? Process daily orders by performing a pre-check of photos and measurements of UNYQ's custom prosthetic product line ? Enter orders into management system ? Conduct outbound sales calls to identify new customers ? Identify customers for UNYQ's key account program ? Work with sales to present virtual key customer programs ? Perform virtual customer training presentations ? Monitor and manage accounts receivables of assigned customers ? Training: Become an expert on UNYQ products and processes.
Gain an understanding of the prosthetics industry and prosthetic trends.
Requisitos ? Multiple regions needed (All Global regions Needed- we are expanding ? Languages Required: French (b2-c1) ,Italian (b2-c1), English (b1-b2) ? Reside: Seville and surrounding areas Minimum Qualifications ? Customer service experience ? Strong verbal – written – presentation skills.
? Strong organizational skills - ability to work independently.
? Strong PC skills.
We look forward to seeing you and your CV.
UNYQ is an industry-leading company with global reach, leaders in producing medical wears.
We create innovative customized products, re-imagining orthopaedic devices using the latest 3D printing technology.
We create next-generation products that are simultaneously aesthetically beautiful, practical and functional.
Products that live close to our customers every day.
Our process is almost entirely digital, and products are made to order, keeping costs and waste to a minimum whilst allowing unrivalled levels of customisation and personalisation As a social media manager, you'll manage our company's presence in social media by developing a strategy, producing good content, analysing usage data, facilitating customer service and managing projects and campaigns.
You'll work in the Marketing department and closely with colleagues from other relevant departments.
You will also manage relationships with our brand ambassadors and could potentially help on further marketing activities.