.Requisition ID: 109Job Family: OtherCountry: SpainLocation: HybridAbout Us: Cooper Consumer Health is a leading European consumer healthcare player that develops, produces, and distributes a diverse range of OTC (over-the-counter) products with strong brands such as Valdispert, Oenobiol, Excilor, Vitascorbol, Lashilé and many more. With a presence in seven countries, we supply more than 80,000 independent pharmacists, e-commerce players, wholesalers, drugstores, and hospitals, generating around €600m in revenue. Headquartered in Paris and with almost 1,000 employees, we take an entrepreneurial approach with strong local accountability.Our 'global-local' culture and bias towards action allow us to operate with agility and speed. At Cooper Consumer Health, we are driven by our mission to help people improve their own health and wellbeing using effective self-care solutions. We rely on our talented employees to achieve this, empowering them to take ownership of their work, think outside the box, and challenge the status quo to drive innovation. We value a culture of respect, transparency, and inclusivity, where everyone is treated with dignity and fairness.Job Description: Commercial QA Manager Spain In this role you will lead the Quality Management system implementation within the Business unit and supply chain. You are the single point of contact for quality in the business unit Barcelona, ensuring business unit compliance to procedures and systems, GDP, applicable regulations and guidelines for OTC, food supplements, medical devices, and cosmetics.Main Responsibilities: Responsible for overall Quality management system implementation within business unit.Responsible for self-inspection program and audit readiness for Internal/external audits.Ensure that training systems are properly managed and applied in the business unit.Ensure business unit team members are following processes for projects, change management, artwork approval, and all quality processes.Communicate quality requirements with distributors.Draft, review and approve quality distribution agreements.Ensure Quality Technical Agreements are updated and approved.Lead local investigations regarding defective products at distributors and in the market and resolve quality issues affecting consumer safety, regulatory compliance, customer satisfaction, and operational performance.Oversee and review any rework activities done at distributor level.Quarantine stock where there is doubt on assurance of quality, safety, and efficacy of finished products to be sold.Review/approve and report on a monthly basis the change control, non-conformity process, complaints, and CAPA follow-up in the business unit.Perform Quality management review to communicate with BU leadership team quality KPIs, main quality issues, and improvement projects/opportunities
