At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Learn more at https://www.jnj.com/.
DePuy Synthes, part of Johnson & Johnson MedTech, is the world's leading orthopaedic and traumatology company for products and services in joint reconstruction, traumatology, spine surgery, sports medicine, neurosurgery, maxillofacial and cranial surgery, power tools and biomaterials.
Building on many years of experience and tradition combined with science and technology, DePuy Synthes is a flexible and innovative organization that forms the basis for shaping the global healthcare market.
The Clinical Support Specialist provides technical support within operation rooms to product sales of new and established accounts.
Cooperates with sales to accomplish sales objectives and greater market penetration.
This job is eligible for sales incentives/sales commissions.
Key Responsibilities: * Provides technical support to physicians, nurses and other medical professionals on company products and services.
* Assists sales in making sales presentations to customers.
* Demonstrates proper use of products to customers.
* Makes regular visits to customer locations to gather company product information and market conditions.
* Evaluates, diagnoses and repairs malfunctioning equipment in response to service calls.
* Provides technical support for upgrades and other special service programs to support field service activities.
* Develops customer and product focused technical packages.
* Provides technical analysis and documents as required.
Follows up with customers to resolve any issues of using products and ensure satisfaction.
* Answers customer questions.
* Facilitates understanding of clinical trial data Qualifications * A bachelor's degree in biomedical or electronic engineering, preferably with major in physiology.
* Fluent English.
* Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities are required.
* The qualified candidate will have outstanding interpersonal and customer relationship-building skills.
* Analytical thinking, results oriented, teamwork and collaboration, integrity.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.
Our commitment to respect the dignity and diversity of all is embedded in our Credo.
We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences.
That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential.
No matter who they are.
Diversity, Equity & Inclusion at Johnson & Johnson means "You Belong"!