.You will need to login before you can apply for a job.Business Analyst, Work Allocation and Efficiency, Prime Video Global OperationsDESCRIPTIONCome build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.Prime Video Global Operations (PVGO) is a team that relentlessly works with partners and is responsible for ingesting content using both partner-facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device-agnostic, defect-free and results in a high engagement experience for customers. We collaborate with stakeholders across Prime Video to define, refine and uphold PV's customer experience, quality bar and metrics. PVGO plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.We are a group of entertainment enthusiasts based out of Chennai, Costa Rica and Madrid; passionate about ensuring all our customers around the globe have access to the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them.We are looking for an analytical and results-oriented Business Analyst to help shape the future of Prime Video Global Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality. If this sounds exciting to you, please read on.Key job responsibilitiesOwn the development and maintenance of new and existing work allocation solutions, which are focused on driving efficiency within operations via analysis, metrics, and reporting dashboards.Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs
