Brazilian Portuguese-Speaking Service Specialist In Brno, Czech Republic

Your workday will just fly by as you will: Manage and resolve customer claims with professionalism and fairness;Investigate claims thoroughly and determine the appropriate course of action;Ensure compliance with company policies and procedures;Analyze claim trends and identify opportunities for process improvement;Why does our client choose you? You definitely: Speak and write Portuguese (C2+) and English (B2+) fluently;Have strong communication, interpersonal and problem-solving skills;Are able to multitask effectively and prioritize workload in a fast-paced environment;Have excellent analytical and data-driven decision-making skills;Are experienced in relevant software systems (e.g., CRM, claims management software);Employee perks, benefits: Hybrid work model;Long-term and stable cooperation;Performance bonus;Financial appraisal for referring your friends and acquaintances;Monetary compensation for the night shifts and compensation days for working during the Czech state holidays;Meal allowance;Multisport card;Benefit card;Organized training sessions during the first weeks and further upskilling courses (online, with our experts);25 days of paid leave;Modern offices (Vlnena Street) with a game room, a silent zone, kitchenettes, and a terrace in the center of Brno, 2nd largest city in the Czech Republic;Expat Assistance Services for new joiners;Relocation Package;Teambuilding activities;
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