.Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.Accor.Com/.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionBeing an Ambassador for the Brand and for the Talent & Culture Department by offering engaging service to our colleagues, being approachable, friendly and assisting colleagues when needed on a daily basis.Promoting the Mission, Values and Service Promises by creating programs that support these and bringing them to life in the hotel. As well as acting as a role model for the Accor Values.Develop and drive the L&D strategy in line with the hotel / Accor vision.Ensure Learning Needs Analysis is performed annually with departments in order to budget accordingly and develop the following year L&D strategy fulfilling the training needs of the business.Evaluating training programs to ensure effectiveness and implementing action plans.Managing the appraisal process within the hotel, and tracking the L&D needs of ambassadors / leaders to then implement action plans for training based on these.Designing and organizing training programs (both skill and interest based) for the ambassadors / leaders of the hotel based on the needs and requests of the hotel.Creating monthly, quarterly and yearly training plans for the entire hotel ensuring consistent and structured delivery which meets the needs of the business.Communicate information about training events in a timely and professional manner to ensure the business is kept up to date about learning and development activities.Facilitating all Accor / Sofitel Standard Training Courses.Develop, update, organization and conduct the Magnifique Journey and ensure that all new hires are scheduled to attend this program during their first days of employment.Working with leaders and departmental trainers within the hotel to identify needs and deliver learning solutions including departmental welcoming.Prepare the Personal Development Plan for High Potentials.Provide ongoing development, guidance and coaching to the departmental trainers, engaging them in their roles.Work with the Departmental Trainers and ensure that they submit and conduct Monthly Departmental Training Schedules.Ensure a strong, creative and effective communication system within the hotel to keep ambassadors informed on all training activities.Participate actively in local career fairs