AR SPECIALIST – ACCOUNTS RECEIVABLE SPECIALIST: Successful applicant will be assigned to the Accounts Receivable department. Job responsibilities include, yet are not limited to, the following:
Contact customers by phone, e-mail, or internet (portals) to secure payments Ensures open items are reconciled with customer records and resolving any discrepancies. Track and resolve all customer payment discrepancies (deductions). Issues corrective finance documents for validated discrepancies. Organizes and reviews all assigned accounts, identifies behavior, and manages accordingly. Supports the Credit Team in managing order release and control high risk accounts. Give and keep visibility to the Sales Team on their portfolio's Collection status Collaborates with Sales and Customer Service Teams to resolve AR related issues. Detects red flags on customer accounts to prevent potential loss. Coordinates with Cash Application Team to resolve open unapplied cash or credits Proposes uncollectable debt write offs, well supported, and analyzed Owns their portfolio and follow up with actions and escalations to resolve and prevent bad debt. Performs reporting as required. Achieve monthly personal and team Collection targets around Collections, Bad Debt and Deduction. Prepare the litigation file for Legal procedures Supports and promotes ideas for improvement of internal processes. Collaboration on projects. Desired skills:
Bachelor's degree in Business or Finance Fluent French, or Spanish & Portuguese spoken and written, in addition to English. Some work experience in Accounts Receivables is valued Assertive, dynamic, organized with a methodical approach. Ability to handle high volume transactions (payment negotiations, disputes). Negotiation skills Good interpersonal skills and real team player IT skills:
Intermediate skills at using Excel Knowledge of ERP, preferably SAP, M3 and/or Dynamics365