Application Support Manager -

Company DescriptionVerisk Specialty Business Solutions (formerly Sequel Business Solutions) has been a leading industry software specialist for over 25 years, delivering impactful, reliable solutions that provide end-to-end management of all insurance and reinsurance business. As a result, our clients are able to grow and better manage their business through greater efficiency, flexibility, and data governance. With powerful, flexible software and responsive services, we see the way to drive success for the fastest-growing insurance and reinsurance specialists. Now, as part of the Verisk Analytics family, that legacy is even stronger.Aligning with the world's leading data analytics company extends our ability to help clients overcome the toughest challenges. Together we deliver a powerful suite of software which provides full end-to-end management of all insurance and reinsurance business. Our clients are able to grow and better manage their business through greater efficiency, flexibility, and data governance.Job DescriptionRole PurposeThe purpose of the client support services team is to enable our clients to be successful in their use of VSBS solutions. Our clients' success is our top priority. As an invaluable and reliable source of assistance, we provide exceptional client support. We deliver dependable and scalable support services aligned to our clients' needs. Through a customer-focused approach and continuous improvement, we build long-term partnerships that increase client value. We make each interaction positive and valuable, setting the standard for support in our industry.The Application Support Team Lead I has responsibility for managing the day-to-day running of a sub-team of up to 7 people within the business support function and ensuring that VSBS is doing everything possible to deliver an exceptional support service to all its clients.#J-18808-Ljbffr