.Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Alloga is a specialist provider of supply chain & logistic solutions for healthcare manufacturers, offering a complete range of logistics solutions with international reach and scale. Alloga supports over 120 healthcare clients. Our in-depth knowledge of the following healthcare sectors ensures our clients receive the necessary expertise to handle specialized requests.JOB PURPOSETo manage a portfolio of current order to cash clients, oversee and report on service delivery, drive improvement, maintain contractual agreements, and identify and secure further commercial opportunities.Key TasksService ProvisionTo develop and maintain a positive relationship with Alloga's current client base, whilst actively supporting Alloga's Company Strategy.To present Alloga and its services to Clients in a professional manner through direct communications in face-to-face meetings, telephone calls, virtual meetings, e-mails, and any other communicative mediums.To ensure all contact with clients is responsive to their needs.To ensure a schedule of business reviews appropriate to each Client is agreed, but at least one meeting per quarter, conducted with a planned agenda.To explore, scope and potentially implement new business (inc. Value Added Services) to the benefit of existing Clients, and support Alloga's broadening of services.Support the Implementation Manager as appropriate to ensure a successful go-live for new business.To ensure a strong perception of Alloga's service proposition from current Clients.To support Alloga's Client Survey in securing an appropriate and timely response.Where a Client's Service is impacted by Alloga's actions, to provide a positive contribution to resolution.To ensure timely response to Client enquiries and proactively communicate issues to Clients.StrategicTo understand future Client requirements and how their plans might fit with Alloga's property and/or strategic direction.Compile Weekly storage report by Client by product type.Where appropriate, raise and contribute to Alloga Change Controls to manage key business changes.CommercialAppropriately escalate where a substantial risk to the account exists.To ensure all Clients' accounts remain commercially viable, supported by a current Agreement/Contract.Deliver and record additional revenue achieved for the business.Where a Client's contract nears its expiration, to conduct or support renewal discussions.Regulatory1. To maintain a reasonable level of understanding relevant to the industry.2. Be aware of the Alloga Business Continuity Plan