Who We Are:
Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services.
For more than 25 years, our development teams have created some of the most critically acclaimed and commercially successful entertainment experiences, captivating and engaging audiences around the world. We are incredibly proud of our ability to deliver consistently the highest-quality titles, as well as our colleagues who help to create our unique culture and work environment that is inclusive, diverse, and dynamic.
We are looking for an Advanced Operations Engineer to join our team in our sunny Barcelona SocialPoint headquarters. At SocialPoint, we are passionate about creating games that bring joy to players worldwide. We are proud members of the Take-Two Interactive and Zynga family, and we are on a mission to offer a great gaming experience and bring fun to everyone!
Location:Barcelona, Spain
Role:
We seek a premier Advanced Operations Engineer to enrich our team. The ideal candidate possesses a profound grasp of IT systems and demonstrates mastery in critical tools such as Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira). As a pivotal team member, you will be crucial in optimizing operational processes and addressing support escalations.
Responsibilities:
Lead Technical Operations: Ensure seamless technical operations through your expertise. Tackle support escalations with creative solutions.
Collaborate Across Teams: Partner with multi-functional teams, contributing to complex projects and sharing your insights.
Mentor and Guide: Provide guidance to entry or junior-level professionals, overseeing projects to enhance performance.
On-Call Responsibilities: Participate in an on-call rota, ensuring timely resolution of critical issues outside regular working hours.
Key Requirements:
Technical Proficiency: Mastery of Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira).
Support and Escalations: Promptly and efficiently address critical issues from IT Support teams and provide high-level technical support to C-Level Executives.
Collaboration: Effectively work with multi-functional teams to optimize processes and contribute to project initiatives using tools like Jira.
On-Call Duties: Participate in an on-call rota to handle urgent issues outside regular working hours.
Language: Successful candidates must be fluent in English.
Who'll Thrive Here:
Experience: Proven expertise with OnPrem and SaaS products, knowledge of global support escalation types and needs, and experience supporting C-Level Executives.
Proactive Problem-Solving: A commitment to continuous improvement and proactive issue resolution.
Background: At least 5 years of experience in a technical role.
What We Offer You:
Great Company Culture: Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization.
Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
Work Hard, Play Hard: Our employees bond, blow-off steam, and flex some creative muscles through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
Benefits: Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
Perks: Fitness allowance, employee discount programs, free games & events and stocked pantries.
Take-Two Interactive Software, Inc. ("T2") is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.
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