Administrative Assistants (Administration & Office Support)Solargain is a dynamic and professional organisation specialising in the supply and installation of solar PV, energy storage systems and solar hot water systems. We are a leading national company helping Australians to clean and renewable life.Based at our Malaga Operations, a great amount of flexibility to be able to take on a number of different tasks at once is required. You should be an effective problem solver with great attention to detail, have a proactive approach and be a real team player who thrives being in an open team environment.DutiesLiaising with customers and plumbers in relation to equipment supply and job requirements;Answering phones and handling queries;Generating sales orders and converting into invoices;Preparation of job folders;Raising and receipting of purchase orders;Processing credit card payments over the phone;Warranty claims lodgement;Ensuring all relevant job documentation has been received, is accurate and uploaded to relevant systems;Ensure that incentive documentation for STCs are returned complete, accurate and in a timely manner and in line with the regulatory requirements;Ensuring that customer accounts are in line with their credit terms, including following up outstanding balances and escalating where required;Other administrative duties as required.Skills & ExperienceMinimum 5 years' experience in a similar role;Advanced MS Office skills including Word and Excel;Strong attention to detail;Ability to use initiative and work under pressure;Self-motivated and can work with minimum direction and supervision;Professional, mature, and friendly approach;Ability to effectively prioritise conflicting tasks;Ability to concisely and effectively communicate;Demonstrated experience in the use of ERP systems (MYOB EXO preferred).RequirementsDrivers Licence;Successful applicants will hold a current police clearance or be able to provide one within one month of commencing employment;The position is open to Australian citizens and/or persons that have a legal, valid right to work in Australia.CultureSolargain is a 100% Australian owned family business. We are committed to providing a safe, meaningful, and inclusive culture where our people feel like family. We encourage you to develop your career in an exciting industry with a market leading renewable energy provider. We strive to be the brand of choice for sustainable energy solutions.Solargain is an equal opportunity employer supporting diversity in the workforce.
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