.Accounts Manager CA- MalagaJOB PURPOSEThe purpose of this field-based position is to sell designated product lines to an agreed portfolio of customers; veterinary practices. The person in role is required to develop mutually beneficial and productive long-term partnerships with our customers, and to maintain these relationships with the appropriate quantity & quality of activity. This role contributes to the overall success of Zoetis by delivering to at least the sales growth & market share gain targets for the designated product lines.CORE RESPONSIBILITIESPlanningMaintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends.Develop and maintain account plans in collaboration with Veterinarians and ABMs.Ensure customer information and call reports are continuously updated through CRM system.Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model.Analyse and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets.RelationshipsDevelop mutually beneficial and productive long-term partnerships with our customers based on high-quality account plans.Interact with other departments to excel on executing business plans.Implement bespoke customer solutions utilising all available resources including products, value add services, Veterinarians and Business Consultants.Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas.Call activityDeliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers.Ensure clear and specific objectives exist for each individual call.Deliver relevant marketing messages, product information and programmes consistent with management direction in line with Solution Selling model.Proactively identify customer opportunities and capitalize on them.Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing.Accurately record call activity in the CRM system, in line with company guidance.Ensure clear and timely follow up plan is in place and actioned.ComplianceMaintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practice.Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders.Manage allocated customer support budget with tight control to avoid overspends.Key SkillsExceptional sales ability.Strong communication, influencing skills.Builds successful and effective relationships.Knows their stuff – able to retain and recall product information to a detailed level