What will you contribute? - Act as the main point of communication between client-side teams (sales directors, business developers, country managers, etc.) and internal Mirai teams (operations, administration, BI, web, etc.), ensuring smooth and efficient interaction. - Oversee client registration and onboarding processes with support from the operations team. - Advise clients on business rules, fee structures, tool capabilities, and their application within the system. - Analyze channels to identify opportunities for growth and assist clients in increasing their sales. - Collaborate in the development of both internal and client-facing knowledge bases, as well as templates and documentation. - Assist in the implementation of process improvements using tools like Jira and BI. - Participate in client meetings as a B2B expert, offering insights and advice to potential clients. - Provide input on product improvements and remain attentive to customer feedback to help enhance the tool. What are we looking for? - Someone eager to learn a new business model and work with a powerful platform, approaching challenges with enthusiasm. - A decisive individual with the ability to work autonomously, take initiative, and exhibit curiosity. Key Qualifications: - Deep knowledge of processes related to reservations, revenue, hotel reception, reservation centers, hotel chains, travel agencies, bed banks, or tour operations. - Experience working with hotel sales or contracting teams, preferably with knowledge of hotel contracts. - Strong understanding of both online and offline distribution, ideally within AAVV and/or companies. - Analytical mindset and a strong ability to adapt to new tools and environments (extranets, platforms, etc.). - Excellent communication skills, both oral and written, adaptable to any type of interlocutor. - Experience working with Channel Managers and hotel rate structures. - Above all, a high level of **motivation** and **enthusiasm**. What do we offer? - A stable position in a growing project where you can make a direct impact and contribute to future success. - Flexible schedule with a hybrid work model. - REAL family-work balance with a remote work policy and flexible hours, supported long before the pandemic. - A close-knit, empathetic work environment where employees and clients are treated with care and respect. - Open-plan offices in a central location with everything you need to enjoy your workday. - A philosophy of work to live, not the other way around. - Young but experienced team. - Participation in strategic projects. - Salary compensation based on experience and value. We are excited to have you on board!#J-18808-Ljbffr