.Company DescriptionWithin the H&M Group, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products for our stores and online customers, every single day.Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to, and guided by our values. We work with scalable and innovated technical solutions, with our customer in mind. We don't just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels- with the least possible environmental impact.Welcome to Logistics!Job Description- Day-to-day Transport coordination between Distribution Centers activities (Inbound & Outbound), contracted Carriers and local Sales Organization.- Support the business through smooth running delivery operations by keeping in mind at each step the customer focus.- Ensure truck bookings, arrival, and departure timing, increase/decrease of ordered trucks.- Responsible for all operational processes and the implementation throughout DC and Transport Operations.- Monitor filling grade, loading, and unloading efficiency and returns handling.- Managing transport tender process.- Follow up, analyze, and report on key performance indicators (KPI). When deviations or operational issues arise, monitor and take actions.- Ensure qualitative communication with all stakeholders.- Ensure transport legislation is always respected and monitor market in search of new transport/delivery options.- Implement, improve, and follow up best practices and regional transport standards, delivery procedures and routines.- Seek constant improvements and ensure Sustainability transport targets based on Regional Sustainability strategy and goals.- Performing Split Points Audits.Qualifications- Expertise in operational transport processes and planning (min. 3 years) and knowledge of European transport legislation.- Knowledge of retail business is a strong asset.- Business-mindedness and ability to work in a cross-functional environment with multiple stakeholders.- Strategic thinking & planning with a strong motivation to constantly improve and achieve the logistics goals.- Pronounced transport focus and commercial sense to best serve requirements.- Strong communication, negotiation, and coordination skills.- Ability to collaborate, share best practices and co-create with others.- Agile mindset with a positive attitude to change and meaningful growth.- Ability to prioritize and adapt according to unexpected events.- Inclusive and empathetic towards others whilst encouraging diversity.- Ability to understand your impact on others and contribution to the bigger picture.- Team management skills.- Fluency in Spanish and English
